Our Return & Exchange Policy

At Threadcrafts Clothing, we accept returns and exchanges on eligible products within 5 days of delivery.

Whether you need a different product or would like a refund, our customer support team will guide you through the process.

How to Request a Return or Exchange

Refunds

Once your returned product has been received and approved, your refund will be processed to your bank account.

Customers may be contacted for the required bank account details before the refund is processed.

Exchanges

We offer exchanges within the 5-day return period. If you would like to exchange an item, please contact us before sending the product back.

Exchanges are subject to product availability. If the requested replacement is unavailable, you may choose another available product or request a refund according to this policy.

Damaged, Defective or Incorrect Items

If you receive an item that is damaged, defective or different from what you ordered, please contact us as soon as possible with your order number and clear photos of the product.

Our team will review the issue and guide you through the appropriate return, exchange or refund process.

Important Notes

• Return and exchange requests must be made within 5 days of delivery.
• Customers are responsible for return shipping charges unless the item received is incorrect, damaged or defective.
• Products should be returned in their original condition and packaging where applicable.
• Refunds are transferred to the customer's bank account after the returned product has been received and approved.
• Approved refunds are processed within 7 days.
• All products, including sale items, are eligible for return and exchange subject to this policy.